RETURNS POLICY:
If for any reason you are not satisfied with your item, you may return it within 14 days for a full refund.
RETURNING A FAULTY PRODUCT UNDER WARRANTY
If your product has developed a fault within 36 months of purchase please follow the returns instructions below to return the item to us for repair or replacement.
For more information / enquiries regarding product returns, please contact us.
STEP 1
Enclose a covering letter with the following information;
- Your full name and address.
- Description of the fault or problem with your product.
- Any different return address you may require.
- A copy of your original proof of purchase.
- Contact email or daytime telephone number is essential.
STEP 2
Return to:
H2D LTD. SERVICE DEPARTMENT
Frost House, Woodhouse Green, Thurcroft, Rotherham, South Yorkshire, S66 9AN
PLEASE NOTE: We recommend you use recorded post when returning any products as we cannot be held responsible for missing items.